How to Order &
Contact Us
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Toll-Free
Order Line 1-800-778-7581 Continental USA Only
9am-9pm, Monday-Friday, Eastern Time
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Order
Online
Order
by Fax
Order
by Phone
Contact
Us
ONLINE
_order
online with confidence 24 hours a day, seven
days a week using our
secure
Miva®
Merchantonline
ordering systemthe same system used by over 200,000+ other Internet
retailers. All sensitive personal and credit card information you enter
is encrypted using SSL 128 bit encryption and, then in turn, encrypted
within the system itself.
All transactions are secure
when you use Microsoft Internet Explorer 3.0 (or higher) or Netscape Navigator
3.0 (or higher) or any compatible Secure Sockets Layer (SSL) browser. We
accept Visa, Master Card, American Express and Discover cards. All
credit card orders are manually processed to ensure maximum flexibility,
accuracy and security. The billing address of your credit card MUST
exactly match the address on the record for the card or your order
cannot be processed and shipped. Also see our sales
terms and conditions and policies
page for more information.
All
orders absolutely require a valid e-mail and phone number for both
the Bill To and Ship To addresses. If e-mail notifications
sent pertaining to the order are returned as "undeliverable", we reserve
the right to place the order on hold or cancel it altogether. We only use
e-mail and phone number information to process your order and/or to clarify
information about your order should we require it. We never sell,
share or otherwise disseminate names, addresses, phone numbers, e-mail
addresses or other personal information to any other company or individual
as part of any mailing or solicitation list. We never sell,
trade or otherwise share any of the personal information of our customers.
We have several different
shipping
options available and make every effort to ensure that all orders
received on normal business days (Monday through Friday) before Noon, Eastern
Time (11:00 a.m. Central, 10:00 a.m. Mountain and 9:00 a.m. Pacific)
are processed and shipped within 24 hours of the time they are received.
We would recommend that you to order as early in the day as possible. We
will not process and charge your credit card until we are sure of the total
costs (including shipping) and are sure that we can ship your order the
same day your credit card is processed. Orders received after the time(s)
noted above and/or on weekends or holidays will be processed and physically
shipped the next business day which, in some instances, may be up to 72
hours (or more) later. Orders for "Ship To" addresses in Brazil
and elsewhere in South America may be processed in and/or shipped from
Brazil.
Use of our secure online
ordering system requires that your browser
is enabled to accept "cookies" and (for Microsoft Internet Explorer
6.0) you have the Internet
Explorer patch (KB) 831167 installed.
FAX
_print
the Fax Order Form, fill out the information
and fax it to (303) 379-6320. We accept Visa, Master Card,
American Express and Discover cards. The billing address
of your credit card MUST exactly match the address on the record
for the card or your order cannot be processed and shipped. Also see our
sales
terms and conditions and policies
page for more information. All credit card orders are manually
processed to ensure maximum flexibility, accuracy and security. We do not
accept purchase orders, wire transfer orders, personal or company checks,
or C.O.D. (cash on delivery) orders because of too many costly experiences
in the past. Please accept our apologies.
All
orders absolutely require a valid e-mail and phone number for both
the Bill To and Ship To addresses. If e-mail notifications
sent pertaining to the order are returned as "undeliverable", we reserve
the right to place the order on hold or cancel it altogether. We only use
e-mail and phone number information to process your order and/or to clarify
information about your order should we require it. We never sell,
share or otherwise disseminate names, addresses, phone numbers, e-mail
addresses or other personal information to any other company or individual
as part of any mailing or solicitation list. We never sell,
trade or otherwise share any of the personal information of our customers.
We have several different
shipping
options available and make every effort to ensure that all orders
received on normal business days (Monday through Friday) before Noon, Eastern
Time (11:00 a.m. Central, 10:00 a.m. Mountain and 9:00 a.m. Pacific)
are processed and shipped within 24 hours of the time they are received.
We would recommend that you to order as early in the day as possible. We
will not process and charge your credit card until we are sure of the total
costs (including shipping) and are sure that we can ship your order the
same day your credit card is processed. Orders received after the time(s)
noted above and/or on weekends or holidays will be processed and physically
shipped the next business day which, in some instances, may be up to 72
hours (or more) later. Orders for "Ship To" addresses in Brazil
and elsewhere in South America may be processed in and/or shipped from
Brazil.
PHONE
_in
the Continental U.S.A., call our toll free order line at 1-800-778-7581
Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time. We accept
Visa, Master Card, American Express and Discover cards.The billing
address of your credit card MUST exactly match the address on
the record for the card or your order cannot be processed and shipped.
Also see our
sales
terms and conditions and policies
page for more information. All credit card orders are manually
processed to ensure maximum flexibility, accuracy and security. We do not
accept purchase orders, wire transfer orders, personal or company checks,
or C.O.D. (cash on delivery) orders because of too many costly experiences
in the past. Please accept our apologies.
All
orders absolutely require a valid e-mail and phone number for both
the Bill To and Ship To addresses. If e-mail notifications
sent pertaining to the order are returned as "undeliverable", we reserve
the right to place the order on hold or cancel it altogether. We only use
e-mail and phone number information to process your order and/or to clarify
information about your order should we require it. We never sell,
share or otherwise disseminate names, addresses, phone numbers, e-mail
addresses or other personal information to any other company or individual
as part of any mailing or solicitation list. We never sell,
trade or otherwise share any of the personal information of our customers.
We have several different
shipping
options available and make every effort to ensure that all orders
received on normal business days (Monday through Friday) before Noon, Eastern
Time (11:00 a.m. Central, 10:00 a.m. Mountain and 9:00 a.m. Pacific)
are processed and shipped within 24 hours of the time they are received.
We would recommend that you to order as early in the day as possible. We
will not process and charge your credit card until we are sure of the total
costs (including shipping) and are sure that we can ship your order the
same day your credit card is processed. Orders received after the time(s)
noted above and/or on weekends or holidays will be processed and physically
shipped the next business day which, in some instances, may be up to 72
hours (or more) later. Orders for "Ship To" addresses in Brazil
and elsewhere in South America may be processed in and/or shipped from
Brazil.
CONTACT
_for
the fastest response and most complete answer to any question, inquiry,
clarification or problem, please send
us an e-mail
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